Enterprise Mobile Solutions Get a Boost from Changepoint Mobility
November 13, 2012
By Susan J. Campbell
, TMCnet Contributing Editor
Mobility – it’s something we all want in our personal and corporate lives. We want to be able to be on the move when the job or the task at hand demands it, easily accessible via voice or messaging, with instant access to the network and supported applications. To meet this desire, employers need to implement enterprise mobile solutions that ensure employees stay engaged and connected, while still enabling insight and efficiency.
A recent Compuware (News - Alert) post highlights the value of the company’s Changepoint Mobility solution. Forward-thinking organizations are increasingly leveraging key technologies more frequently to allow employees to stay connected to applications that allow for a more efficient approach to daily tasks. As fewer employees stay at fixed locations, there is a crucial need for dynamic, reliable and virtualized engagement.
Robust enterprise mobile solutions allow for the contemplation of solutions and strategies that allow for a wide range of technology requirements and user behaviors, including the rapid adoption of mobile devices. Changepoint is designed to meet these needs, with easy implementation and no requirement for additional feature assignments for users already on the network.
The mobile client provided in the Changepoint solution delivers support to a variety of users across the organization. For instance, professional services technicians can leverage the enterprise mobile solutions platform to participate in workflows, enter updates on time and status and manage actions and approvals at the project level.
Likewise, resource managers can remotely approve resource requests and address capacity and demand management issues. Senior management can easily view and track performance metrics through integrated dashboards and real-time visibility. On the user end, a consistent and intuitive experience is enabled through menu tabs and an easy-to-navigate format native to the browser. As a result, data is easy to create, edit and submit.
Organizations easily leverage enterprise mobile solutions such as Changepoint to gain the necessary insight into daily operations that allow for the creation of efficiency throughout the enterprise. The mobile solution does the same thing, ensuring those in the field are able to collect, approve and report on information and responsibilities that fit into their daily accountability. And, with the ability to connect to the mobile client via the user smartphone allows on-demand access to the tasks, data and approval rights necessary to be efficient while on the go.
The flexibility of mobility not only delivers benefits to the user, but also to those responsible for the activities of the user. That flexibility extends to those still in the office as they use their own mobile devices to leverage enterprise mobile solutions such as Changepoint. And, since this solution enables connectivity without the installation of a native application, users can access all functionality regardless of location or device – the ultimate in flexibility.
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Edited by Brooke Neuman