By Steve Anderson
, Contributing TMCnet Writer
While the app market overall is increasingly popular, it's not as though just any app can make it big.
There are plenty of apps out there that people find, after they've downloaded – and in some cases paid for them – that they just don't do the job they were expected to do, or as well as would have been liked. But now, there's a way for app makers to find out if there are problems in their app's performance before they even release it in the form of Compuware APM (News - Alert) for Mainframe.
Compuware APM for Mainframe operates under two basic strictures: one, apps are more important to standard business practices than ever before, and two, the mainframe world has changed accordingly to accommodate the growing focus on apps. Therefore, apps need to be running at their very best right from go, and Compuware (News - Alert) APM for Mainframe looks to make that happen.
Compuware APM for Mainframe comes in two basic flavors: PurePath for z/OS Java and PurePath for z/OS CICS. The major difference between the two is the system in which they work. PurePath for z/OS Java focuses on mainframe Java applications, while the CICS version works in what are called Customer Information Control System applications.
Both, however, use Compuware's dynaTrace PurePath technology in concert with their Strobe system, geared toward mainframe applications management. The Compuware tools can map every transaction procedure that takes place to find any potential issues in the software, even going so far as to check timing issues to see if something's hanging up where it shouldn't be.
Not only does this combination help to improve the overall quality of apps, especially those working with mainframes; it also reduces the amount of mainframe time companies have to have on hand for working with apps, reducing costs and improving overall efficiency. Pinning down problems in the apps themselves before or even after release helps in the development of patches to fix problematic apps in the future, which can damage a company's relationship with its customers as well as its larger reputation in the market.
Compuware has basically internalized a lesson that many have either already learned, or should if they haven't already; making the customer experience the best it can be is a great way to not only keep old customers, but get new ones involved as well thanks to solid word of mouth recommendations from other users.
It's never a bad idea to shore up the experience, whether it's in a store or on a mobile app, and tools like Compuware's suite of solutions will likely go a long way toward providing a smoother, better functioning experience for all those concerned.
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Edited by Braden Becker