As pioneers of the "Service chain optimization" concept, ClickSoftware (News - Alert) Technologies has been providing organizations with end-to-end visibility, control of the entire service management chain, and has been the premier choice in the service sector for organizations of all sizes.
The mobile technology news and events site, MobileVillage.com, took the opportunity to recognize the contributions of the company by honoring it in four different categories at the 11th Annual Mobile Star Awards program.
Winners were chosen by the nearly 10,000 subscribers of MobileVillage's "Go Mobile”- a free bi-weekly e-mail newsletter that delivers informative headlines and links to top mobile stories on major mobile tech sites.
"We are thrilled and honored by these awards, coming from the readers of a well-established industry newsletter,” noted Moshe BenBassat, chairman and CEO of ClickSoftware.
The company observed that its mobile solutions have years of field proven results under demanding conditions and are used by tens of thousands of mobile workers every day.
"The Mobile Star Awards pits today's most exciting new mobile products and companies against established competitors, and the thousands of mobile-savvy readers of 'Go Mobile' choose the winners," said Mobile Star Awards director, Gary Thayer.
This means that the winners are chosen by people who actually use the products and find them very useful.
BenBassat was recognized as a visionary in the enterprise mobile services category, while the company’s service optimization suite, which included ClickAppStore, won the Field Service and Workforce Management award. To complete the quartet of awards, the company’s client Vivint emerged a winner in the Field Service Success Story category.
“Our rapidly expanding collection of mobile business apps in ClickAppStore leverages the unique capabilities of new smartphones and tablets - all powered by the Mobility Studio,” commented BenBassat, while citing its many benefits.
Infor, a leading provider of business application software serving more than 70,000 customers, announced a strategic partnership with ClickSoftware. It will integrate its Infor10 EAM application with ClickSoftware to enable field service organizations with large, complex workforces to improve visibility, reduce costs and boost service levels by optimizing schedules while factoring in travel time, service level agreements, employee qualifications and accreditations, and parts availability.
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Edited by Brooke Neuman