Enterprise Mobile Recognized by Gartner
August 26, 2013
By Rahul Arora
, TMCnet Contributor
Enterprise Mobile, a business unit of Intermec Technologies Corporation and a provider of managed mobility services, recently was positioned in Gartner’s (News - Alert) 2013 Magic Quadrant for Managed Mobility Services.
Enterprise Mobile delivers a range of mobility services — from strategic planning and deployment through support and mobile device inventory management. The company provides Telecom Expense Management (TEM) service, which can process orders and transactions across 142 global carriers, helping businesses save up to $15 per device per month. Moreover, the company provides mobile workforce support, including customer-branded mobility helpdesk support 24x7x365. Enterprise Mobile is headquartered in Plano, Texas.
“We are absolutely thrilled by this recognition,” says Bill Pratt, General Manager at Enterprise Mobile. “Because of the rigor of the selection process, the Gartner Magic Quadrant is considered a highly trusted research tool, and an important first step for buyers evaluating emerging technologies. We are honored to be identified among what we believe are the top mobility services providers worldwide.”
“Notably, the 2013 Mobility Managed Services Magic Quadrant report did not list any providers in the ‘Leaders’ quadrant, which we believe is indicative of the rapid growth and evolution of the industry. “The mobility market is changing at a phenomenally fast pace,” says Pratt. “Companies that are looking for a mobility solution today should consider the depth of experience that each provider brings to the table.”
In related news, Gartner recently recognized Cherwell Software (News - Alert) on the 2013 Magic Quadrant for IT Service Support Management (ITSSM) for its Cherwell Service Management reporting and dashboard solutions. To be included on the Magic Quadrant for ITSSM, vendors are rigorously evaluated based on their ability to execute and completeness of vision. ITSSM solutions extend beyond traditional help desk or service desk tools in their ability to isolate root causes and provide higher levels of business user satisfaction.
Edited by Ryan Sartor